Store Policy

Customer Care

We’re here to help you at any time. If you have any questions about your order, shipping, size, or any issue with your product, our support team is ready to assist you.

You can contact us via email and we aim to respond within 24 to 48 hours on business days. Your satisfaction is our priority, and we will always do our best to solve any problem quickly and fairly

Wholesale Inquiries

If you are interested in purchasing in bulk or becoming a wholesale partner, we’d be happy to work with you. Please contact us via email with your request, including the products and quantities you are interested in.

Our team will review your inquiry and respond within 2 to 5 business days with pricing and further details. We value long-term partnerships and are open to working with retailers and businesses of all sizes.

Privacy & Safety

“We respect your privacy and are committed to protecting your personal information.

Any data collected during your visit or purchase is used only to process orders, improve your experience, and provide customer support. We do not sell, rent, or share your personal information with third parties, except when necessary to complete your order (such as payment processors and shipping companies).

Our website uses secure systems to protect your data and ensure safe transactions at all times

Shipping Policy

All orders are processed within 1 to 3 business days. After processing,

shipping time typically ranges from 7 to 25 business days depending on the destination and supplier. In some cases, tracking information may take a few days to become active after shipment.

Once your order is shipped, you will receive a tracking number to follow your package. Delivery times may vary due to customs processing, carrier delays, or international shipping conditions.

Returns & Refunds

We accept returns and refunds under certain conditions. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the product and your order details.

Once your request is reviewed and approved, we will offer a replacement or refund. Please note that we do not accept returns for change of mind or incorrect size selection.

As our products are shipped from international suppliers, processing times for refunds may vary depending on the payment provider and shipping situation.

Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. During high demand periods, processing may take slightly longer.

Once your order has been processed, it will be prepared for shipment and you will receive a tracking number when it is dispatched.

Tracking Orders

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery at any time.

Please allow a few days for tracking information to become active. If you are unable to track your order immediately, do not worry, it will update once the carrier processes the shipment. For any issues with tracking, you can contact our support team for assistance.

Lost or Delayed Packages

We are not responsible for delays caused by the shipping carrier, customs, or other factors outside our control.

In rare cases where a package is delayed or appears lost, please contact our support team and we will do our best to assist you in resolving the issue with the carrier.

If tracking shows that your order has been delivered but you have not received it, please check with your local post office or neighbors before contacting us.

Payment Methods

- Credit / Debit Cards